• Indian Creek Spring

    Angie Point

  • Main Street 2007

    Jan Boles

  • Indepnedence Day 2016

    Kids on Parade

  • Cardboard Kayak Race

    Ken Wien

  • Historic Caldwell Home

    Jan Boles

  • Winter Wonderland lights

    Michael Brosnan

About Us

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Mission Statement

Essentials of the Fire Department – Customer Service

 Our essential mission and number one priority is to deliver the best possible service to our customers

 Always be nice – treat everyone with respect, kindness, patience and consideration

 Always attempt to execute a standard problem solving outcome; quick/effective/skillful/safe/caring and managed

 Regard everyone as a customer

 Consider how you and what you are doing looks to others

 Don’t disqualify the customer with your qualifications

 Basic organizational behavior must become customer centered

 We must continually improve our customer service performance

 

Vision Statement

The Caldwell Fire Department will be prepared and ready to respond, as we pursue every opportunity to make a better and safer place for the citizens we serve now and in the future.