Welcome to the City of Caldwell Water Department. It is our responsibility to provide our patrons with the best possible products and services. This includes ensuring compliance with federal regulations such as the the Safe Drinking Water Act. The Water Department continues to improve service to our customers while at the same time, trying to keep the costs of our products and services as low as possible, even when faced with rising costs.   Annual drinking water report

If you have any questions on utility billing policies for non-owner occupied property, owner occupied property, Sign-up (initiation) procedures, deposits, or delinquent accounts, please click here.

Pay your water bill online by clicking here.  For any questions and/or comments about this new feature, please contact our Water Department staff at (208) 455-3000 ext. 1.

Pay your water bill over the phone by calling (208)649-1280. There will be a $1.50 charge, charged to the customer at time of payment. 

City Water Ordinance         Billing Policy           For information on road closures throughout Caldwell, click here.

IMPORTANT Changes to your utitliy bill PLEASE READ   English    

IMPORTANTE cambios a su cobro de utilidad, por favor lea. Spanish

TIPS:  keeping your pipes and meters from FREEZING

Forms:

Auto Debit Form          Business Service Form                Deposit Refund Form          

Owner/Agent Form     Residential Service Form                               

HOURS OF OPERATION at 411 Blaine St., water payments/signups: M-F 7:30 am to 6:00 pm.  water service may be delivered in the same day as long as sign up or payment is done before 4:00pm.