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DUE TO RECOMMENDED PROTOCOLS REGARDING THE CORONAVIRUS, CITY OFFICES WILL BE CLOSED TO WALK-IN TRAFFIC, EFFECTIVE 8:00 AM, WEDNESDAY, MARCH 18, 2020 UNTIL FURTHER NOTICE.  PLEASE CHECK THE THE COVID-19 UPDATE PAGE  (CLICK ON THE LINK) FOR MORE INFORMATION ON MAKING WATER/SEWER/TRASH PAYMENTS,  APPLYING FOR PERMITS/LICENSES, ETC. 

 

 

 

 

 

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    photo credit: Dan Smede

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COVID-19 Resources

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United Way Treasure Valley

COVID-19 Treasure Valley Community Resource Page

We've compiled a list of Community Resources available throughout the Treasure Valley to support those directly and indirectly impacted by COVID-19.

If you have any community resources to add to this page, please use this link.

General Resources

Centers for Disease Control and Prevention        Website

Services Offered: Coronavirus guidelines for America, how to protect yourself and loved ones and what to do if you are sick.

 

Idaho 2-1-1 CareLine

Phone: 211       Website 

Services Offered: Find free or low cost services in your local community

 

Idaho Navigation Services

Phone: 211, ask for Navigation Services       Website

Hours of Operation: M-F, 8am-6pm by phone only

Services Offered: Navigation Services can help families with resource navigation and crises management. Anyone can request a referral to navigation by calling 2-1-1 (Monday-Friday between 8am and 6pm MT) and asking to be referred to Navigation Services. Navigators will make contact within two business days of the referral. 

 

Aunt Bertha, The Social Care Network       Website

Services Offered: Search for free or reduced cost services like medical care, food, job training, and more.

 

Familywize Prescription Savings Card 

Website

Services Offered: Free prescription savings card, regardless of income or insurance status

 

Idaho Suicide Prevention Hotline

Phone: 208-398-4357 (call or text)        Website

Services Offered: Idaho Suicide Prevention Hotline provides crisis intervention, emotional support, problem solving, and referrals to local resources for persons at risk for suicide and for those concerned about them.

Food/Basic Needs Pantries

Boise Schools     Location/Service Area: Food Pantries Whitney, Taft, Morley Nelson, Garfield Elementaries and Frank Church HS

Phone: 208-854-4000      Website       Hours of Operation: Varies by site

Services Offered: Families can access food pantries March 16-20 at these locations, click here for more information

 

Boys and Girls Club of Ada     Location/Service Area: Riverfront Park (Garden City), Meridian Elementary, Nampa Club

Phone: 208-376-4960      Website

Services Offered: Grab and Go breakfast available for ages 1-18, while supplies last. Visit here for more information.

 

Care House Partnerships Food Bank     Location/Service Area: Nampa

Phone: 2084663549       Website

Hours of Operation: 12:30PM - 4:00PM Tuesday, Thursday, and Saturday

Services Offered: Food Pantry

 

Family Advocates       Location/Service Area: Ada and Canyon Counties

Phone: 208-345-3344 ext. 1015        Website 

Hours of Operation: Please call and/or email at this time for assistance during this time.

Services Offered: Basic non-food necessities (other than toilet paper) to families in need

 

Idaho Foodbank       Location/Service Area: Locations across Idaho

Phone: 208-336-9643       Website        Hours of Operation: Refer to website

Services Offered: Three main Foodbank locations and many satellite locations are open for community access. Refer to the website for a map of locations and be sure to call your location before visiting.

 

Idaho School Districts Free Student Meals     Location/Service Area: Select schools throughout Idaho

Website

Services Offered: Select public schools are offering free school breakfasts and/or lunch to students in need throughout the COVID-19 outbreak. Community members can view a map of feeding sites, and details about how and when they are being distributed, by visiting https://www.sde.idaho.gov/cnp/

 

Marsing School District Community Hub       Address: 205 8th Ave W. Hwy 78, Marsing, ID 83639

Hours of Operation: Wednesday, 9am-1pm

Services Offered: Food pantry

 

Notus Food Pantry    Location/Service Area: For families and students of Notus Schools

Hours of Operation: 3/18 from 9-11am, 3/21 from 12-2pm, 3/25 from 9-11am, 3/27 from 12-2pm

Services Offered: Food pantry and grab and go breakfast/lunch for students only the week of March 30th by delivery, contact Ms. Wright for more information 208-870-0719

 

Nampa Seventh-day Adventist Church Community Services    

Phone: 208-461-1651     Website       Hours of Operation: Wednesday 12-4

Services Offered: Food boxes

 

St. Vincent de Paul     Location/Service Area: Overland Food Pantry (Boise) and Holy Apostles Meridian Pantry

Phone: 208-344-5403      Website

Services Offered: Overland Food Pantry and Holy Apostles (Meridian) Food Pantry will be offering drive up food pantry services.

 

Union High School      Location/Service Area: Students and families of Union HS

Phone: 208-498-0559

Services Offered: We have food bags for students and families. We have diapers and basic hygiene needs. Limited to students and families of Union HS.

Stores/Food Providers With Extended Services

Albertsons     Location/Service Area: All Albertsons grocery locations

Services Offered: Special shopping hours for the most at-risk populations (i.e. elderly, expectant mothers) from 7am-9am on Tuesdays and Thursdays

 

Boise Co-Op     Location/Service Area: Boise, Meridian

Phone: 208-472-4500      Website       Hours of Operation: 9am-8pm daily

Services Offered: Shopping hour for 60+ population from 8am-9am daily. Starts March 19th, please bring ID for age verification.

 

Boise Farmer's Market            Website

Services Offered: The opening of the Boise Farmer's Market has been postponed, but they have compiled a list of their local vendors who are offering delivery or pickup. 

 

Life's Kitchen     Location/Service Area: Treasure Valley

Phone: 208-331-0199      Website

Hours of Operation: Lunch - Tuesday - Friday, 11AM to 1PM. Curbside delivery. Call in orders to 208-331-0199 X303.

 

Target

Services Offered: The first hour of shopping each Wednesday is reserved for vulnerable guests such as elderly and those with underlying health concerns.

 

Walmart

Services Offered: Walmart will open on Tuesdays from 6-7am for seniors only, vision and pharmacy will also be open.

 

How to Stay Healthy if you Need to Grocery Shop         Website

 

Housing Resources

Jesse Tree of Idaho       Location/Service Area: Ada and Canyon Counties

Phone: 208-383-9486       Website

Hours of Operation: Available by phone M-F, 8-5

Services Offered: "Jesse Tree operates a Housing Crisis Line Monday through Friday 9am-5pm. A Jesse Tree volunteer can provide you with information about the eviction process, support, and connections to help you navigate your situation and identify resources and strategies you can use to stay in your housing. Clients may also be offered more intensive case management and rental assistance." 

 

Utility Support

AT&T       

Services Offered: AT&T won't terminate service or charge late payments for those impacted by COVID-19, visit here for more infomation.

 

Idaho Power    

Phone: 208-388-2323      Website

Services Offered: Temporarily suspending disconnections for homes and small businesses during COVID-19 outbreak. For those struggling, please call 208-388-2323

 

Sprint    

Website

Services Offered: Providing Unlimited data for 60 days to customers with metered data plans (effective 3/18). Giving 20 GB of free mobile hotspot to customers with hotspot-capable devices (effective 3/18). Offering complimentary rates from the U.S. to CDC-defined Level 3 countries to customers with international long-distance plans (effective 3/18).

 

Suez Water    

Phone: 208-362-7304      Website

Services Offered: No water shut off unless there is a water main break or similar emergency.

 

Verizon    

Website

Services Offered: Verizon will waive late fees starting March 16 for 60 days and will not terminate service to those experiencing economic hardship due to COVID-19. For more information, visit https://www.verizon.com/about/news/our-response-coronavirus

 

Childcare

Boise Schools     Location/Service Area: Grace Jordan, Whitney, Whittier, Morley Nelson Elementaries

Phone: 208-854-6722      Website         Hours of Operation: 8am-5pm for select children

Services Offered: Free childcare March 17-27 for those families with workers in high demand jobs such as first responders. Offered to 24 children at each site and K-6 students are eligible. Families can apply using this form 

 

Boys and Girls Club of Ada     Location/Service Area: Moseley Center, Meridian Club, Peregrine Club, Desert Sage Club, Kuna Club

Phone: 208-376-4960     Website       Hours of Operation: 7am-6pm weekdays

Services Offered: Boys and Girls Club locations are continuing to provide childcare to serve those families who absolutely must continue working. Visit www.adaclubs.org for more information

Healthcare

St. Luke's Hospital     Location/Service Area: Meridian and Boise locations

Phone: 208-706-5000      Website       Hours of Operation: 24 hours

Services Offered: COVID-19 drive up testing at the Boise and Meridian St. Luke's location from 10am-6pm, 7 days a week

 

Saint Alphonsus Regional Medical Center      

Phone: (877)341-2121       Website        Hours of Operation: 24 hours

Services Offered: Drive up respiratory screening at the Meridian Saint Alphonsus (3025 W. Cherry Lane) from 8am-8pm, 7 days a week. Offering a COVID-19 triage phone line at 208-302-2683. Nurses will answer questions about symptoms, screening locations, risk factors, prevention and more. The hotline will be answered from 8 a.m. to 8 p.m., seven days a week. Virtual care for mild conditions at MyeOnline, check with your insurance provider for coverage information. 

 

All Seasons Family Care        Location/Service Area: Boise, Nampa, Mountain Home

Phone: 208-321-0634       Website         Hours of Operation: 9-5 Monday-Friday and other hours by appointment.  Telemedicine and Telehealth

Address: 6933 W Emerald Boise ID 83704

Services Offered: Primary Care/Healthy Connections Provider, Linking to services and supplies/case management, Emotional support/fear reduction, Behavioral Health, SUD and relapse prevention, Education on COVID-19 best practices/helpful cleaning tips, Demonstrations of cleaning, hand washing routines 

 

Central District Health       Location/Service Area: Ada, Boise, Elmore, Valley County

Phone: 208-327-7500       Website        Hours of Operation: 8-8 M and Tu, 8-5 Wed - Fri

Services Offered: Family Planning (visits and prescriptions), Immunizations, Basic Primary Care

 

Family Medicine Health Center       Location/Service Area: Boise (Raymond and Idaho streets), Meridian, Kuna, Nampa

Phone: 208-514-2400       Website

Hours of Operation: Refer to website, hours vary by location

Services Offered: Acute Care, urgent care, telehealth options

 

Genesis Community Health Center       Location/Service Area: Treasure Valley

Phone: 208-384-5200       Website        Address: 215 W. 35th St., Garden City, ID

Hours of Operation: M and F from 8-5, T and Th from 8-7:30, W from 8-1

Services Offered: Free medical, dental, and mental healthcare--but cannot have people into clinic with cough, fever, or known COVID-19 exposure.

 

Idaho SHIBA     Location/Service Area: Idaho

Phone: 1-800-247-4422      E-mail: idahoshiba@doi.idaho.gov       Website

Hours of Operation: 8am - 5pm MT

Services Offered: We can answer questions about Medicare coverage of COVID-19 related services.

 

Southwest District Health     Location/Service Area: Southwest Idaho

Phone: 208-455-5300      E-mail: publichealthidaho@phd3.idaho.gov       Website

Hours of Operation: 8am-5pm Monday - Friday

Services Offered: call center hotline to answer questions: 208-455-5411

Employment Support

Albertsons

Services Offered: Your local Albertsons is hiring immediately to meet up with store demands during this time. Reach out to the store manager at your local Albertsons for more information. 

 

Fred Meyer

Services Offered: Fred Meyer and Kroger locations are hiring immediately to keep up with demands. Visit here for more information.

 

Mental Health and Crisis Resources

Empower Idaho        Location: Statewide

Phone: 208-947-4288       Website

Hours of Operation: Available M-F 8:30-5pm by phone

Services Offered: We have live and archived webinars on mental and behavioral health as well as the ability to provide resource information for mental and behavioral health services.

 

Empowering Choices Counseling     Location/Service Area: Canyon County / Tele-Health in Idaho

Phone: 208-803-0883      E-mail: ecc@empoweringchoicescounseling.net       Website   

Hours of Operation: Can schedule as needed for client

Services Offered: Tele-Therapy

 

Idaho Suicide Prevention Hotline

Phone: 208-398-4357 (call or text)        Website

Services Offered: Idaho Suicide Prevention Hotline provides crisis intervention, emotional support, problem solving, and referrals to local resources for persons at risk for suicide and for those concerned about them.

 

Intermountain Hospital     Location/Service Area: Inpatient Psychiatric Services

Phone: 208-377-8400        Website

Hours of Operation: 24/7

Services Offered: Mental Health Services

 

Mental Health America

Website

Services Offered: Information on mental health during disease outbreaks, financial support, tools and resources for anxiety, resources for parents.

 

Region 4 Behavioral Health- Crisis Services     Location/Service Area: Ada, Elmore, Valley, Boise counties

Phone: 208-334-0808     Website

Services Offered: Please call our crisis line if you have a mental health crisis or need 208-334-0808

 

Pathways Community Crisis Center       Location/Service Area: Southwest Idaho

Phone: 1-833-5-CRISIS     Website

Address: 7192 Potomac Drive, Boise

Services Offered: Walk in crisis support after a short health screening

 

Western Idaho Community Crisis Center       Location/Service Area: Caldwell and surrounding areas

Phone: 208-402-1044       Website

Address: 524 Cleveland Boulevard, Suite 160, Caldwell

Services Offered: Walk in crisis support after a short health screening

 

 

Treasure Valley Intergroup Alcoholics Anonymous       Website

Services Offered: Teleconferencing/Zoom meetings and outdoor meetings for those needing support during this time.

 

Business Support

Idaho Commerce and Idaho Office of Emergency Management     Location/Service Area: Small businesses in Idaho

Phone: 1-800-659-2955        E-mail: disastercustomerservice@sba.gov       Website

Services Offered: Idaho Commerce along with the Idaho Office of Emergency Management is working to secure U.S. Small Business Administration – Economic Injury Disaster Loan Assistance for small businesses impacted by COVID-19. To become eligible for assistance we need affected Idaho businesses to file with Commerce, SBA’s Economic Injury Worksheet. The Economic Injury Worksheet and other supporting materials maybe found on Commerce’s COVID-19 page. The assistance is available to both for and not-for profit businesses

 

Nonprofit Support, Small Business Administration Disaster Economic Injury Loan Assistance     Location/Service Area: Nonprofits in Idaho

Phone: 208-287-0780        E-mail:  jerry.miller@commerce.idaho.gov       Website

Services Offered: Idaho nonprofits ARE eligible for Small Business Administration disaster economic injury loan assistance and at a LOWER rate of 2.75%.  Visit here for more information.

For Educators/Parents

Audible

Website

Services Offered: Hundreds of titles completely free for ages 0-18

 

Boise Public Library     

Website

Services Offered: Library locations are closed, but digital resources are still accessible by the public! Visit here for more information.

 

Caldwell Public Library     Location/Service Area: Caldwell & surrounding communities

Phone: 2084593242      E-mail: infolibrary@cityofcaldwell.org       Website

Services Offered: Phone & virtual reference/information services, electronic resources via our website, public Wi-Fi on the outside of the library.

 

University of Idaho Extension     Location/Service Area: Public education

Phone: 2082875900      E-mail: abingham@uidaho.edu       Website

Hours of Operation: Our organization is open for the time being, but hours/operations may be scaled back

Services Offered: Education across multiple relevant subjects, (food safety, nutrition, gardening, and finance.) and collaborative methods to teach audiences remotely.

 

University of Idaho Extension, Canyon County     Location/Service Area: Canyon Couty

Phone: 208-459-6003      E-mail: canyon@uidaho.edu       Website

Hours of Operation: 8:00 am to 5:00 pm If possible, public are encouraged to call and email rather than stop by.

Services Offered: Our office provides research based resources for food and nutrition, gardening and lawns, youth development, livestock and small acreages, and crops. Clientele can call or email with questions about food safety, food preservation, any questions with lawn or garden care, keeping youth active and engaged, caring for livestock and acreage, and crop production. We are a local hub of information from the University of Idaho on many topics and provide those to the public. Our programs are continuing through online platforms with things people can do at home. We have extensive resources and handouts that can be emailed to people or talked about by phone.

 

Idaho Parents Unlimited     Location/Service Area: Statewide Resource Center

Phone: 208-342-5884      E-mail: parents@ipulidaho.org       Website

Services Offered: Sharing of resources and information

 

Online resources for K-1 parents from Lee Pesky Learning Center       Website

Educational resources while kids are at home       Website

PBS Kids daily newsletter with activity ideas while kids are home      Website

GoNoodle website - active videos and activities for kids at home        Website

A large list of educational resources from Amazing Educational Resources     Website

Learning A-Z, free virtual resources for educators for the rest of the year       Website

Talking to kids about Coronavirus       Website

Teaching kids good hand washing        Website       Website       Website

Working from Home while your children are home       Website       Website

Talking to your children about social isolation from grandparents      Website

YMCA On-Demand Videos Website

 

Transportation

Boise Bicycle Project     Location/Service Area: Treasure Valley

Phone: 2084296520      E-mail: Jimmy@boisebicycleproject.org       Website

Hours of Operation: We are closed to general public, but open to those with no other transportation options Wed-Saturday 11-5pm.

Services Offered: Free bike repair at BBP for those with no other transportation options.  Kids bike donations, we can deliver in the Boise area.  Mobile bike repair for kids bikes in the Boise area.

 

Valley Regional Transit     Location/Service Area: Ada and Canyon Counties

Phone: 2082582729      Website

Hours of Operation: 6 AM to 9:00 PM, M-S

Services Offered: We are the transit authority for Ada and Canyon county providing bus and shuttle service for the two counties. The buses are operating as normal currently, this may change. Our Meridian office for bus pass sales is open currently as is the Main Street Station in Boise

Miscellaneous

Ada County Government        Website

Services we Offer: provides numerous state mandated services to the communities we serve. Everything from courts, to public safety, to elections. Each Ada County department and Office has been affected by efforts to reduce the spread of COVID-19. Please see the list below of services that have been affected and facilities that have been closed. 

 

City of Caldwell

Phone: 208-455-3300        Website 

Services Offered: Please check the City of Caldwell website for closures/cancellations of City of Caldwell buildings/program/events.   Utility and safety services offered by the City of Caldwell will continue.

 

Northwest Youth Corps     Location/Service Area: Idaho, Washington, Idaho

Phone: 541-349-5055      

Services Offered: Paid, outdoor job-training experience

 

Money Fit by DRS    

Phone: 800-432-0310      E-mail: Help@MoneyFit.org       Website

Hours of Operation: M-F, 8:00 am - 5:00 pm by phone

Services Offered: Debt management to deal with high-interest credit cards and with debt collection accounts

 

Nampa Family Justice      Location/Service Area: Nampa and surrounding areas

Phone: 208 475-5700       Website

Services Offered: We are still open to the public 8am-5pm for clients that have not been impacted by the Coronavirus. For clients that have been impacted, we are calling them to see if they are in need of resources. We will talk to clients over the phone and clients are welcome to message us via our face book page. We here for the community and want to help in any way we can. 

 

TRIO Educational Services       Location/Service Area: Ada and Canyon County

Phone: 208-364-9925        E-mail: eoc@uidaho.edu       Website

Hours of Operation: M-F, 9am-5pm, via telephone only

Services Offered: For those who are having trouble contacting their schools, managing their financial aid, or unsure if they will be able to make student loan payments. We can make sure individuals do not fall into additional financial hardship with their student loans. 

 

U-Haul     Location/Service Area: U-Haul locations in US and Canada

Phone: 602-263-6981      Website

Services Offered: U-Haul is offering free 30 day self storage for college students in US and Canada, visit https://www.uhaul.com/Articles/About/20625/College-Students-U-Haul-Offer... for more information

 

RESOURCE: https://www.unitedwaytv.org/covid-19-treasure-valley-community-resource-page