Pay My Water Bill

Need to pay your water bill? You have many convenient options to choose from, including paying online, in person at City Hall, paying by phone, using our drop-off payment box, or setting up auto-pay.

Pay Online

Click on the link below to access our secure online payment portal. You can view your billing history, manage your account, and make payments conveniently from anywhere.

City of Caldwell Payment Portal

Pay by Phone

Pay by Phone:

208-718-5593

  1. Call our automated phone number
  2. Follow the prompts to enter your payment information
  3. Confirm your payment details
  4. Hang up when your payment is complete

Pay at City Hall

Prefer to pay in person? Visit us at:

City Hall
205 S 6th Ave
Caldwell, ID 83605

Office Hours:
Monday to Friday, 8 AM to 5 PM

You can make your payment at the Utility Billing front desk during office hours.

Drop-off Payment Box

Use our Drop-off Payment Box located at City Hall parking lot

  1. Prepare your payment information (NO CASH PAYMENTS)
  2. Double-check payment information is accurate and complete
  3. Insert into the drop-off box

Drop-off-Payment-Box-Nancolas-Center.jpg

Set up Auto-Pay

Auto-Debit Form(PDF, 545KB)

  1. Click on a form above
  2. Enter the necessary information
  3. Submit it using email or mail-it/drop-it-off
  4. Your payments will be automatically deducted each month
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