Pay My Water Bill

Click on the link below to access our secure online payment portal. You can view your billing history, manage your account, and make payments conveniently from anywhere.

City of Caldwell Payment Portal

• Online Payment Instructions(PDF, 2MB)
• How to Make One-Time Payment (Video)
• How to Set-Up Account (Video)
• Account Set-Up Continued (Video)

Pay by Phone:

208-718-5593

1. Call our automated phone number
2. Follow the prompts to enter your payment information
3. Confirm your payment details
4. Hang up when your payment is complete

Prefer to pay in person? Visit us at:

City Hall
205 S 6th Ave
Caldwell, ID 83605

Office Hours:
Monday to Friday, 8 AM to 5 PM

You can make your payment at the Utility Billing front desk during office hours.

Use our Drop-off Payment Box located at City Hall parking lot

1. Prepare your payment information (NO CASH PAYMENTS)
2. Double-check payment information is accurate and complete
3. Insert into the drop-off box

Auto-Debit Form(PDF, 767KB)

1. Click on a form above
2. Enter the necessary information
3. Submit it using email or mail-it/drop-it-off
4. Your payments will be automatically deducted each month