Description
Assists the Youth Services Supervisor in planning, preparing, conducting, and promoting both outreach and in-library story times and library tours; assists with the day-to-day activities at the Caldwell Public Library; performs related work as required.
The principal function of an employee in this class is to assist the Youth Services Supervisor in planning, preparing, conducting, and promoting both outreach and in-library story times and library tours and assists with the day-to-day activities at the Caldwell Public Library. The work is performed under the direct supervision of the Youth Services Supervisor and the general supervision of the Library Director. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with board members, employees, patrons, and the general public. The principal duties of this class are performed in a general office environment.
Responsibilities
- Assists the Youth Services Supervisor in planning, preparing, conducting, and promoting both outreach and in-library story times and library tours.
- Assists the Youth Services Supervisor in planning, preparing, conducting, and promoting programs and outreach for school age children and teens.
- Assists children, parents, teachers and other patrons with reader’s advisory and reference.
- Answers questions in person, by phone, or by email.
- Utilizes integrated library system (ILS) and internet to locate resources.
- Instructs patrons in the use of the public catalog, electronic resources catalog, and the library’s databases.
- Troubleshoots computer and internet difficulties and advises patrons on use of familiar programs (e.g., Word).
- Assists patrons in interfacing mobile devices with library resources (e-readers, tablets, phones).
- Provides programming.
- Plans and implements one weekly book-based story time for preschoolers under the supervision of the Youth Services Supervisor.
- Assists in planning weekly school-age programs and in implementing special programs.
- Provides clerical and programming support including creation of fliers, calendars, bookmarks, and other publicity material.
- Sets up and cleans up the room for programs.
- Assists in updating and maintaining a well-rounded collection of material through selection, de-selection, and material review.
- Assists in the supervision of the library volunteers as instructed.
- Attends approved community events to promote library awareness.
- Performs special projects as assigned.
- Keeps supervisor fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
- Responds to citizens’ questions and comments in a courteous and timely manner.
- Informs supervisor on controversial issues and public interactions.
- Communicates and coordinates with others to maximize the effectiveness and efficiency of interdepartmental operations and activities to help keep a positive work environment as well as works as a team member.
- Respects the opinion of others and maintains a positive and professional working relationship with employees, supervisors and others.
- Performs other related duties as assigned.
Minimum Qualifications
- An associate’s degree from an accredited college or university; or
- Minimum of two (2) years experience performing above or related tasks in a library setting; or
- Any equivalent combination of education, experience and training which provides the knowledge, skills and abilities necessary to perform the work.
- Bilingual Spanish is highly desirable.
- Subject to a pre-employment drug test and background check.
- Required to work evening and weekend hours.